Category: Hotels

Examples Of Hotel Management Kpi That You Can Use

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There are literally thousands of hospitality business indicators that you can use right now. These indicators are commonly known as the hotel management KPI. When you have an effective KPI set for your hotel business, this removes the guesswork when it comes to managing the hotel business. What this does is that it checks the performance of your business through the numbers or the figures so that the managers will be able to use the data in telling what is really gong on within the hotel. Before you get around and research about the hotel management KPI, you should know the difference between that and the hotel KRIs. These two are often compared to each other but they are quite diverse. The hotel KRIs do not focus on the good side of the performance of the company; instead, you will obtain data about how risky your hotel activities are. Having said that, they are also very useful when it comes to tracking the health of your business.

Now, when looking for the best hotel management KPI for your business, you should not only focus on the entire organization because it would be very difficult to do so. You will need to divide the KPIs into different groups or classifications so that it will be easier for you to keep track of them. Among the types of KPIs that you can utilize are the KPIs for reception or front desk efficiency, housekeeping, kitchen, sales, restaurant, store, maintenance and purchasing among others.

Many hotels nowadays offer housekeeping services for their clients. If the hotel that you are managing provides such to your guests, it is essential that you keep track of its performance. This is because many clients are meticulous when it comes to the cleanliness of their surroundings especially their rooms. They are on a vacation so they expect themselves to be pampered and not to be responsible for the task of cleaning their rooms. You can measure the efficiency of your housekeeping services through KPIs such as the number of available staff members for cleaning, the feedback of customers based upon the housekeeping services they have acquired and the total amount of time required for cleaning among others.

Of course, you cannot deny the fact that it is important for you to know how well your business is responding when it comes to the sales department. Cash flow is very significant especially in this type of business. Your hospitality business indicators may vary here according to the different sales efforts that you put out. For instance, if you have a website, you can check the number or the percentage of inquiries that have turned into sales. You can also use KPIs that will tell you about the number of sales per head on your restaurant or your bar. You can also measure the gross profit on sales, the stock turnover, the carrying cost of the stock and the stock value.

Aside from the financials and the customer sales, it is important that you are well aware of how your employees are performing. Always ensure that you have a set of good hotel management KPI that will aid you in monitoring the behavior, the professionalism and the demeanor of your workers.

Christian Entrepreneur Deepak Mahtani – From Hinduism to Christianity via the highway of tragedy

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DeepakDeepak Mahtani had everything he ever dreamed of in life: money, a flourishing company, class, and business degrees from Sophia University, Tokyo, Japan, and American College, Switzerland. He followed his family’s tradition of serving the Eastern gods and rested assured that he was living life to the fullest. Born into a Sindhi Indian family, Mahtani grew up learning the Hindu scriptures, attending their services and participating in the rituals that come along with the faith. His father was a businessman from Pakistan who fled to India because of tribal persecution. He settled in Bombay with a few rupees and started a business. Not long afterward, he got on a cargo ship and relocated 6,000 miles to Indonesia.

He gave birth to his son Deepak and two other siblings in Hong Kong, and four years later, relocated to Japan. They still practiced their Hindu religion and his father always drilled into the heads of his children that -money and success is all that you need to be happy in life.-

He had no idea that hell was around the corner until an unexpected tragedy struck and changed his life for good. His sister came to visit him in Geneva for two weeks. She had an automobile accident and died instantly. It was a very traumatic experience that left him in severe depression for six months. He lost interest in his business, started smoking, was drinking excessively and suicidal until he met a fellow Sindhi Indian in Geneva who was a Christian. This new friend tried to introduce him to his Christian God but Mathani was adamant. His friend encouraged him not to reject the Christian God, but to focus on the man Jesus and His word. Bathani got a Bible and began reading the words of Jesus in red and gradually started believing in the God of the Bible.

At the age of 12, Mahtani lost his mother to kidney disease. Even though he was the baby of the family, he was determined to succeed at all costs. Upon graduation from school, he started an electronics distribution company that he took from zero to $4 million in four years. His wealth came with a luxurious lifestyle: first-class travel, five-star hotels, nice clothes and money to do whatever he wanted. He was fluent in English, French, Spanish, Japanese, and two Indian languages. His busy schedule did not accommodate anything to do with God; he was brutally aggressive about getting what he wanted to the point of pushing people out of the way without blinking an eye. For Mahtani back then, what could be sweeter than the -heaven- he was experiencing on earth?

He had no idea that hell was around the corner until an unexpected tragedy struck and changed his life for good. His sister came to visit him in Geneva for two weeks-then got in a car accident and died instantly. The trauma of her death left him in severe depression for six months. He lost interest in his business, started smoking, was drinking excessively and suicidal until he met a fellow Sindhi Indian in Geneva who was a Christian. This new friend tried to introduce him to his Christian God, but Mahtani was adamant. His friend encouraged him not to reject the Christian God but to focus on the man Jesus and His Word. Mahtani got a Bible and began reading the words of Jesus in red and gradually started believing in the God of the Bible.

After praying without success to other gods for one good night’s sleep, his request was granted by the God of the Bible. That was how he gave his life to Christ. Today, he shares the Gospel all over the world, especially with Hindus and Sikhs and business people. He is actively involved in leadership in his local church and is married to Celia. They have two grown boys–Arun and Sanjay.

When he first converted to Christianity, his family members were unhappy and extremely skeptical. Over time they saw the positive impact of his new-found faith. His act of loving and accepting his family despite their differences in belief caused his older sister and niece to turn to Christianity.

Today, Mahtani is a management training consultant specializing in understanding culture and working with different cultures, especially those of India, Japan, and China. He has coached and trained hundreds of senior managers who are involved in outsourcing to Indian companies and in remote team management around the globe. Most of his clients are FTSE100 and Fortune 500 companies, and he sits on a number of boards.

Apart from his business interests, he is actively involved in a number of charities both in the UK and South Asia that raise funds for health, development, and education in developing countries. He was included in the International Who’s Who of Professionals (2001). He recently participated in writing a book called Sindhi Journeys of Faith–20 stories of Sindhis around the world who have come to know Christ. All 2,000 copies of the book have been distributed, and another reprint is being planned.

-After 20 years of being a follower of Jesus Christ, He has answered my prayers,- Mahtani says, summing up his Christian experience. -Today, I am even more successful than I ever was, not because of money but because of the people I met through my faith as I traveled round the world.-

His message for the world is, -God is a God of love, and Jesus is his means of demonstrating that for each one of his children. He so wants a relationship with each one of us. Don’t think of it as a religion but rather as a love story. Also don’t believe and live the lies that have been spoken over you by the evil one and people who he uses to discourage us.-

Let us lift up Deepak Mahtani in prayer–that the Lord will continue to empower him to reach others with the Good News, in the name of Jesus. Pray that his efforts will not be in vain and unlimited favor will be his portion at all times, in Jesus’ name.

By May Olusola www.mannaexpressonline.com

All You Wanted To Know About Different Types Of Hotels In Hyderabad

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Hyderabad, the city famous by the name of Old City has a history that dates back almost 500 years. It is a city of many famous ancient buildings, historical monuments and beautiful temples, which makes it a keenly sought after tourist destination in India as well. In order to meet the accommodation requirements of a huge number of travelers, the city makes available numerous hotels that cater to people belonging to different sections of society with warm hospitality and an excellent range of services.

The City of Nawabs or the City of Pearls, Hyderabad is the capital of the state of Andhra Pradesh, India. It is located on the on the banks of the Musi River that is in the Deccan Plateau in south India. Today, the city is ranked as the fourth most populated city of India, where nearly 6.8 million people reside in the city area and there are 7.7 million residents in its metropolitan area. Basically, the city is famous for its Nawabi culture, Hyderabadi pearls, popular Hyderabadi biryani and a rich tradition as well. Now the city has emerged as a major hub for the growing Information Technology industry in India. Being known for numerous reasons, Hyderabad is visited by a large number of travelers throughout the year. For their suitable accommodation, there are plenty of hotels in Hyderabad that are easily available at different locations of the city.

The city of Hyderabad is abounded by a large number of hotels all over the city. These hotels range from the luxurious 7 stars, 5 star hotels and resorts to the budgetary 4 star, 3 star and 2 star hotels. Among these the luxurious hotels are basically meant to cater to the people belonging to the upper sections of society. On the other hand, the budgetary hotels are the preferred option of the budget travelers who are not willing to spend too much money on their accommodation. All these hotels are easily available at different locations of the city and assure a comfortable staying experience for the visitors.

Apart from being a major spot for various tourists, the city of Hyderabad has also grown as a major center for various Information Technology industrial set ups. This has resulted in the arrival of various corporate sector travelers and other affluent class people in the city. To meet the accommodation requirements of this section of people, there are plenty of luxurious hotels in Hyderabad that cater to their guest with an excellent range of ultramodern facilities. These include diverse cuisine restaurants, access to high-speed internet, air conditioned rooms, TV connection in the room, direct dial telephone, swimming pool, gymnasium, beauty salon, spa, banquet halls, business facilities, meeting rooms, currency exchange, doctors on call, safe deposit, car rental facility, car parking area, airport transfer and many other amenities.

The other major type of hotels in Hyderabad is the budgetary hotels that are preferred by the people belonging to the budget class or the ones who are not willing to spend too much money on their accommodation facilities. For welcoming such type of people with qualitative accommodation services, plenty of services are offered by these hotels as well. Some of these include access to high speed internet, AC and non AC rooms, coffee and tea machines in the rooms, complimentary breakfast, 24 hour room service, laundry service, conference facilities and car parking area, safe deposit and other such amenities as well.

To search for any of these hotels, the internet is the best medium these days. While searching them on the internet you may come across the websites of different hotels in Hyderabad. All you need to do is go through these websites and their details about the hotels, their location, range of facilities and more. Then according to your budget and requirements, you can book your hotel room in any of the hotels that your prefer staying in.

Crowne Plaza Hotels and Resorts for the endless holidays

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Crowne Plaza Hotels and Resorts are a chain of hotels which are fragment of Inter-Continental Group of Hotels operating in and around 52 countries in the globe making its brand a far more superior one to the rest of the competitors. This hotel came in existence since the year of 1983 which than was not independent during those years. In 1999 the Crowne Plaza Resort opened its liberal chain with the first opening in Portugal named as Madeira. Currently the marque epitomizes over 392 franchises around the global.

Several hotels of these chains are HamiltonCrowne Plaza in Washington D.C., Santo Domingo, Edmonton, Alberta, Izmir, Bratislava, Torreon, Kansas City, Huizhou and so on. At Crowne Plaza Hotels and Resort has a different approach for its guest and cater in a manner in which they touch heart of the clients making them feel at paradise and offering the best productive services and accommodations to meet the expectations of their clients. This hotel has a perfect blend of preparation for its guest and their needs in terms of luxury or official. The hotels are made with the best in knowledge architectures and great designing to match to the standards of their clients, with huge lobbies and state of the art furnishings and 24 hours concierge services. They also offer travel desk services and money exchange offers. The hotel also provides a 24 hour chauffer driven cars or vehicles for the city touring of their guest and cater to their tourist needs. The hotel also offers international level gym services and medical help for their in house guest. To top up the night life in these hotels they have a wide variety of restaurants, cafes, lounges, bars, pubs, theatres, swimming pools and bars etc. The rooms are either deluxe or the suites which are maintained on a high class level making the stay the best comfortable one for the visitor by offering amazing beds and high technical television and refrigerators. They also have well organized Wi-Fi services in the entire hotel for the best surfing options. The rooms also provide a desk for a little finishing of a working corner. The bathrooms are very well organized and have the best utility products available for the internal usage.

The hotel has its own promotional offers and packages made for every other client in a different way which helps them understand the needs of the travel as well as the staying duration. Some are packages with the travel costing as well as touring while others are only for the stay of official ones have their own way of gelling within the offers as they depend upon the criteria’s of the guest arrivals. They also have online promotional offers and early bird offers for the seasonal packages. The hotel also has tie ups with airlines and airport services to give in a comfort stay for their clients and catering to their personal pick up and drop facilities.

Get more information about Crowne Plaza Hotels and Resorts . Planing a visit to India ? Here are top destinations for you – Rishikesh Hotels And Rameshwaram Hotels .

Meru Kenya Town Hotels, Accommodation And Lodges

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Located on the Eastern slopes of Mt Kenya, Meru has hotels that can be classified as town hotels and luxury lodges. In Meru National park accommodation is offered by luxury lodges, budget bandas and campsites. The town is catered for by town hotels in the categories of mid range and budget properties. Luxury lodges in the park like Leopard Rock, Elsa’s Kopje and offbeat will cost on average 800-1000 dollars per night on full board basis for double room, while mid range hotels in Meru town will cost on average Ksh 2500 per night.

Luxury properties in Meru include, Signature Hotel, Mwangaza White House Hotel and Gatimene Palm Springs. Located near Nakumatt, the Ornate signature Hotel has set up new standards for luxury hotels not only in Meru but the whole of Mt Kenya region. Neighboring Simba Wells Restaurant is the Mwangaza White House Hotel. From the hotel Balcony one enjoys Panoramic views of Nyambene Hills. The luxury Senator Suite at Mwangaza complete with a sauna machine and a treadmill goes for about Ksh 7000 per night. Single rooms will cost about Ksh 4000 per night for bed and Breakfast.

In a class of its own is the Gatimene Palm Springs. Located along the Meru Maua Road at Kaaga the hotel Luxury suites going for between Ksh 8000 to Ksh 10000 per night on BB. The hotels has a well tended garden where guests can relax and enjoy their meals. NOTE: Some of the hotel owners are very sensitive when it comes to photography. Do not ask me why.

Mid range properties in Meru town include, Meru Slopes Hotel (from KES 4000 per night), Nevada Palace Hotel, West Wind Hotel, County Hotel, The Blue towers, The white star, Hotel Royal prince, Safari Hotel, Hotel incredible and Hotel three steers. Budget properties in town are Brown rock, Ntugi lodge, Pig and Whistle, Hotel Milimani, Stansted hotel and Jaslee Guest House.

Slightly outside of town you will find, The Spa, Thiiri Centre, Camp David and
Rocky inn. Only Thiiri centre offers mid range accommodation.

Though budget in nature, Thiiri Centre is the only property in Meru with a swimming pool (Other swimming pools are to be found at Freds Academy and Meru Golf Club). Thiiri also has an expansive garden ideal for weddings and other outdoor meetings. It also has conference room, cyber cafe. Being a cultural centre at Thiiri is an ideal place to visit if you want to learn about culture. Music lessons are conducted daily.

The Nevada is among the new property in Meru Town. It is located at Makutano. It has well appointed rooms -Singles or Doubles going for between Ksh 1800 and Ksh 3500 for BB. The hotel also has conference facilities and secure parking.

Also new is the Meru West Wind Hotel. Located along the Meru Mau Road. It has exceptionally clean double single or twin rooms, private parking, conference facilities and secure parking. Conference is free to residing guests. Rooms go for about Ksh 2000-Ksh 4000 on BB

The Meru County.
Located in the town centre along Meru Nanyuki/Isiolo road opp district headquarters. Hotel has conference facilities, restaurant, bar, Nyama choma ranch. Room Rates on BB are Single Ksh 1500; Double Ksh 2500; Delux single Ksh 2000 ; Delux double Ksh 3000; Studio Suite Single Ksh 2500; Double Ksh 3500 ;Junior suite Single Ksh 3500; Double ksh 4000
Executive Suite Ksh 5000

Blue Towers hotel
Located at Makutano on Meru Mau Junction. Rooms with Tv, private bath with showers or bathtub. Suites have two bed rooms and writing table. Hotel has conference facilities, fitness centre, car park. No beer served.
Room Rates BB-Single Ksh 1500; Doubel ksh 2000; Delux Double occupancy 2300; Suite Double occupancy 2800

White Star hotel
Along Meru Mau Road. Hotel has conference facilities, conference room, restaurant. No beer served. Hotel rooms have private bath with showers, satellite tv. Room Rates BB-Single Ksh 1500; Doubel ksh 2000; Delux Double occupancy 2300

Three Steers Hotel
Located at Makutano. Hotel has conference facilities, restaurant, bar. Rooms are well appointed, individually built with private showers.
Room Rate BB (Approximately)-Single Ksh 1600, Double Ksh 2000

Inside Meru National park, one can get accommodation at the luxury game lodges of Leopard Rock, Elsa’s Kopje and Offbeat Camp. These will cost you USD 500 per night on full board double. Budget accommodation is provide by Kws bandas at Kina, Murera and bwatherongi. Bandas cost ksh 3500 and you need to organize your own meals. Murera bandas, located on the banks of Murera river have swimming pool and a campsite.

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